Privacy Policy

At Arabian Rouge, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website https://arabianrouge.co.uk, make a purchase, or interact with us online.

1. Information We Collect

We may collect the following types of personal data:

  • Identity Information: Your name, email address, phone number, billing and shipping addresses.

  • Payment Information: Credit/debit card details (processed securely via third-party payment gateways).

  • Technical Information: IP address, browser type, device type, pages visited, time spent.

  • Order History & Preferences: Products purchased, wishlists, and interaction history.

  • Communication Data: Emails, chats, and messages exchanged with our support team.

2. How We Use Your Information

We use the data we collect to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Improve our website and services

  • Send marketing emails (only if you opt in)

  • Comply with legal obligations

3. How We Share Your Information

We never sell your data. We only share your information with:

  • Trusted service providers (e.g., payment processors, delivery couriers)

  • Legal authorities, if required by law

  • Marketing platforms, only with your consent

4. Cookies & Tracking

We use cookies to:

  • Enhance your browsing experience

  • Remember login sessions and cart contents

  • Analyze website traffic and improve performance

You can manage or disable cookies through your browser settings.

5. Your Rights (Under GDPR)

As a UK or EU customer, you have the right to:

  • Access your personal data

  • Correct or update incorrect data

  • Request deletion of your data

  • Withdraw consent to marketing

  • Lodge a complaint with the ICO (UK Information Commissioner’s Office)

To exercise your rights, contact us at: [email protected]

6. Data Security

We take data security seriously and use encryption (SSL), firewalls, and secure payment gateways to protect your personal data.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Arabian Rouge
Email: [email protected]
Website: https://arabianrouge.co.uk